These controversies regarding the relationships among citizenship pressure, OCBs and CCBs can be due to the ways that OCBs are measured. Within the literature, OCBs have normally been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are struggling to recognize the behavioural motivations fundamental OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4